Refund Policy

At Shreesainath Gas Pipeline Agency, we strive to provide the best services to our customers. However, we understand that there may be circumstances where a refund is required. This Refund Policy outlines the terms and conditions under which refunds may be issued.

1. Eligibility for Refund

Refunds are only applicable under the following conditions:

• Services were not delivered as per the agreed terms and conditions.
• The service provided was defective or incomplete due to errors on our part.
• Refund requests are made within 15 days of the completion of the service.

2. Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

• If the client changes their mind after the service has been initiated or completed.
• For issues caused due to customer negligence or failure to provide accurate information.
• For any delays caused by external factors outside our control, such as natural disasters, governmental restrictions, or third-party delays.

3. Refund Process

To request a refund, follow these steps:

1. Submit a written refund request to shreesainathpipegas@gmail.com, detailing the reasons for the request.
2. Include any supporting documentation, such as invoices, proof of payment, or service records.
3. Our team will review the request and respond within 7 working days.

If the request is approved, the refund will be processed through the original payment method within 10-15 working days.

4. Partial Refunds

In some cases, a partial refund may be issued if:

• A portion of the service was successfully delivered, and the issue pertains only to a specific part of the service.
• The client agrees to a resolution involving a reduced refund amount.

5. Cancellations

If you wish to cancel a service before it has been initiated, you may be eligible for a full refund. Cancellation requests must be submitted in writing to shreesainathpipegas@gmail.com or by contacting us at +91-9799071761 / +91-8209927425. Once a service has commenced, refunds will be subject to the terms outlined above.

6. Contact Information

If you have any questions or need assistance with the refund process, please contact us at:

Email: shreesainathpipegas@gmail.com
Phone: +91-9799071761 / +91-8209927425

7. Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund terms.

8. Acceptance of Terms

By using our services, you agree to the terms and conditions outlined in this Refund Policy.

We value your satisfaction and will do our best to resolve any issues promptly and fairly. Thank you for choosing Shreesainath Gas Pipeline Agency.